In a recently published article in BMJ Quality and Safety, Pokinska and colleagues did not find improved patient satisfaction in Swedish primary care centers that had implemented lean. The authors used mixed-methods to examine lean implementation and its impact on patient satisfaction. Two qualitative case studies in primary care centers with well established and successful … [Read more…]
We’ve just released the newest update of our Annotated Bibliography of studies on lean in healthcare. Expanded with an additional 38 articles, we also added a new section: “Primary Research on Lean Tool Development, Testing, and Validation in Healthcare.” Download the expanded Bibliography or just the newest additions HERE.
Click the image above to view a slide show recently presented by Dorothy Hung at a UC Berkeley colloquium. This research examined the phased implementation of Lean in Primary Care across 17 primary care clinics in the Palo Alto Medical Foundation system. Dr. Hung described qualitative findings related to acceptance and adoption of lean throughout … [Read more…]
We’ve added a new Case Studies section to the Resources section of the website. The first included report was published by the Agency for Healthcare Research and Quality (AHRQ) in 2014. Guided by a conceptual framework developed by the American Institutes for Research for this project, the report provides in depth case studies of five … [Read more…]
A new article [download pdf] by Tomás Aragón and Barbara Garcia describes Population Lean Health, an organizational change management system developed at the San Francisco Department of Public Health. The system integrates lean tools focused on process improvement such as PDSA thinking and A3 development with results-based methods that ensure strategies are based on shared … [Read more…]
This video, produced by Research Square, presents the findings of a recent article by van Rossum and colleagues published in the Journal of Health Organization and Management (“Lean healthcare from a change management perspective: the role of leadership and workforce flexibility in an operating theatre”). Among surveyed staff at a Dutch University Medical Center, the … [Read more…]
In a recent article in the Harvard Business Review (‘Health Care Needs Real Competition‘), Leemore S. Dafny and Thomas H. Lee argue that “….the management skills for transforming care delivery have not developed. Healthcare leaders have not learned how to achieve consensus quickly, overcome cultural resistance to change, or nurture high-performing teams. They have not … [Read more…]
Listen to CLEAR co-director Stephen Shortell on Mark Graban’s Lean Blog podcast, where he discussed lean in healthcare and the plans for research at CLEAR.
After an engaging and informative two days, we are pleased to share the PowerPoint: “Is Lean Making a Difference in Healthcare?” that was presented by our co-director, Stephen Shortell, at the Lean Healthcare Academic Conference on September 26th. You may view the slide deck directly here or from the Presentations page of our website under Publications.