National survey data presented at Stanford Lean Healthcare conference

In April, 2017, CLEAR partnered with the American Hospital Association to field a national survey to assess dimensions of the adoption and use of lean philosophy, practices, and tools in hospitals. The on-line survey was sent to 4,500 non-federal, short-term, acute-care medical and surgical hospitals in the United States, including pediatric general and medical hospitals. … [Read more…]

Don’t miss the Lean Healthcare Research Symposium!

Registration is still open for the Lean Healthcare Research Symposium to be held on June 6, 2017 in conjunction with the Lean Healthcare Transformation Summit in Palm Springs, CA. The research symposium includes a full day program of presentations on recent research on the implementation of lean (and lean in combination with other performance improvement … [Read more…]

Does lean healthcare improve patient satisfaction?

In a recently published article in BMJ Quality and Safety, Pokinska and colleagues did not find improved patient satisfaction in Swedish primary care centers that had implemented lean. The authors used mixed-methods to examine lean implementation and its impact on patient satisfaction. Two qualitative case studies in primary care centers with well established and successful … [Read more…]

Annotated Bibliography – check out the latest update!

We’ve just released the newest update of our Annotated Bibliography of studies on lean in healthcare. Expanded with an additional 38 articles, we also added a new section: “Primary Research on Lean Tool Development, Testing, and Validation in Healthcare.” Download the expanded Bibliography or just the newest additions HERE.

Implementation and Impact of Lean Redesigns in Primary Care

Click the image above to view a slide show recently presented by Dorothy Hung at a UC Berkeley colloquium. This research examined the phased implementation of Lean in Primary Care across 17 primary care clinics in the Palo Alto Medical Foundation system. Dr. Hung described qualitative findings related to acceptance and adoption of lean throughout … [Read more…]

Population Health Lean management system

A new article [download pdf] by Tomás Aragón and Barbara Garcia describes Population Lean Health, an organizational change management system developed at the San Francisco Department of Public Health. The system integrates lean tools focused on process improvement such as PDSA thinking and A3 development with results-based methods that ensure strategies are based on shared … [Read more…]

Quote of the Month: What do you think?

In a recent article in the Harvard Business Review (‘Health Care Needs Real Competition‘), Leemore S. Dafny and Thomas H. Lee argue that “….the management skills for transforming care delivery have not developed. Healthcare leaders have not learned how to achieve consensus quickly, overcome cultural resistance to change, or nurture high-performing teams. They have not … [Read more…]