In a recent article in the Harvard Business Review (‘Health Care Needs Real Competition‘), Leemore S. Dafny and Thomas H. Lee argue that
“….the management skills for transforming care delivery have not developed. Healthcare leaders have not learned how to achieve consensus quickly, overcome cultural resistance to change, or nurture high-performing teams. They have not mastered the principles of lean management or high-reliability organizations.”
What are your reactions? Please comment below.