UPDATE (6/8/17): Thank you to all the presenters and attendees who made this a great event! Download the program and slide presentations below.
Keynote: Lean works, but do we know why?
James Hereford, President and Chief Executive Officer, Fairview Health Services
Overview of the Center for Lean Engagement and Research in Healthcare
Stephen Shortell, PhD, MPH, MBA, Blue Cross of California Distinguished Professor of Health Policy and Management Professor of Organizational Behavior Co-director, Center for Lean Engagement and Research in Healthcare (CLEAR), University of California, Berkeley
Spotlight Session: Lean Training, Implementation, and Research at Carolinas HealthCare System
Overview of the Lean Leadership Development Program
Michael Johnston, DM, Vice President for Corporate Operations, Director, Lean Leadership Development Program, Carolinas HealthCare System
Jamie Hartz, MS, PT, MBA, Administrative Director, Carolinas Medical Center
Turnaround Time Reduction of Radiology Results for ED Patients
Melissa Hospelhorn, RT, Lean Manager, Carolinas HealthCare System Performance Excellence Center
Implementation and Impact of Lean Redesigns in Primary Care
Dorothy Hung, PhD, MA, MPH, Associate Scientist, Palo Alto Medical Foundation Research Institute, and the University of California at San Francisco (Affiliated Faculty)
The Impact of Lean Implementation in Healthcare: Evidence from US Hospitals
Yong-Taek Min, DBA, Assistant Professor, Program Director of M.S. in Health Science, Marieb College of Health and Human Services, Florida Gulf Coast University
Joseph D. Restuccia, DrPH, MPH, Professor and Dean’s Research Fellow, Questrom School of Business, Boston University
How to Initiate and Sustain Operational Excellence in Healthcare Delivery: Evidence from Multiple Field Experiments
Aravind Chandrasekaran, PhD, Associate Professor, Fisher College of Business, The Ohio State University
Peter Ward, DBA, Senior Associate Dean for Academics, Richard M. Ross Chair in Management, Professor of Management Sciences, Director, Center for Operational Excellence, Fisher College of Business, The Ohio State University
This one day research symposium will feature presentations of recent research on the implementation of lean (and lean in combination with other performance improvement initiatives such as Six Sigma) in healthcare organizations. The symposium’s presentations will include reports by leading researchers on key lean research issues, such as the factors affecting the successful implementation of lean in health care organizations and the effects of lean on organizational efficiency, employee satisfaction, processes of care, patient outcomes, and patient safety and experience.
Registration is limited to 50 participants, so please register early! There is no registration fee (refreshments and lunch will be provided). However, conference attendees are responsible for their hotel and travel expenses (see below for logistics information).
Download the preliminary program HERE.
- Keynote speaker James Hereford, President and CEO of Fairview Health System, will present Lean works, but do we know why?
- Stephen Shortell, and Thomas Rundall, from UC Berkeley will present the mission, vision, and current research activities of the Center for Lean Engagement and Research in Healthcare (CLEAR).
- Michael Johnston, Jean Wright, Sukhwinder Kailey, R. Michael Cudd, Melissa Hospelhorn, Carolinas HealthCare System
- Dorothy Hung, Palo Alto Medical Foundation Research Institute, University of California, San Francisco (Affiliated Faculty)
- Yong-Taek Min, Marieb College of Health and Human Services, Florida Gulf Coast University
- Joseph D. Restuccia, Questrom School of Business, Boston University
- Aravind Chandrasekaran, Peter Ward, Fisher College of Business, The Ohio State University
Symposium participants are also invited to attend the Welcoming Reception (6:30-8:30pm) for the Lean Healthcare Transformation Summit.
Event Address: JW Marriott Desert Springs, 74-855 Country Club Drive, Palm Desert, CA 92260
This event is being held in conjunction with the 8th Annual Lean Healthcare Transformation Summit, which will be held June 7-8. Please see the Summit registration website for further Summit information, including Hotel & Logistics details. Registration for the Summit is not required for attendees of the Lean Healthcare Research Symposium, but attendees may reserve rooms at the conference hotel at the special room rate of $185.00 per night, using the link at the Summit registration website (the special rate expires on May 12, 2017).