Lean Management of Crisis Response and Post-Pandemic Outcomes in US Primary Care Practices(PDF file)
Dorothy Hung, PhD, MA, MPH; Stephen Shortell, PhD, MBA, MPH; Elicica Morris, MPH; Catalina Y. Quach; Elina Reponen MD, PhD; Thomas Rotter PhD; Agustin Perez-Araos, PhD; and Karen E. Schifferdecker PhD, MPH;
Advancing Equity: Lean Leader Practices and a Path Forward
Dorothy Hung, PhD, MA, MPH; Lillian C. Levy; Thomas G. Rundall, PhD; Elina Reponen, MD, PhD; William Huen, MD; Stephen Shortell, PhD, MBA, MPH;
Improving the US Healthcare System: The Case for Practical Wisdom
Transformational Performance Improvement: Why is Progress Slow?
Dorothy Y. Hung, PhD, MA, MPH; Justin Lee, BA; Thomas G. Rundall, PhD;
The Better Care Plan: a blueprint for improving America’s healthcare systemStephen M. Shortell, MBA, MPH PhD; John T. Toussaint, MD; George C. Halvorson; Jon M. Kingsdale, SPH; Richard M. Scheffler, PhD; Allyson Y. Schwartz, MS; Peter A. Wadsworth, MBA; Gail Wilensky, PhD;
Lean Performance Indicators and Facilitators of Outcomes in U.S. Public Hospitals
Tyler Roey; Dorothy Hung, PhD, MA, MPH; Thomas Rundall, PhD; Pierre-Luc Fournier, PhD; Athena Zhong; Stephen Shortell, PhD, MBA, MPH;
Associations Between Lean IT Management and Financial Performance in US Hospitals
Justin Lee, BA; Dorothy Y. Hung, PhD, MA, MPH; Elina Reponen, MD, PhD; Thomas G. Rundall, PhD; Aaron A. Tierney, BA; Pierre-Luc Fournier, PhD, MS; Stephen M. Shortell, PhD, MBA, MPH;