Recent Publications

Lean Management of Crisis Response and Post-Pandemic Outcomes in US Primary Care Practices(PDF file)

Dorothy Hung, PhD, MA, MPH; Stephen Shortell, PhD, MBA, MPH; Elicica Morris, MPH; Catalina Y. Quach; Elina Reponen MD, PhD; Thomas Rotter PhD; Agustin Perez-Araos, PhD; and Karen E. Schifferdecker PhD, MPH;


Advancing Equity: Lean Leader Practices and a Path Forward

Dorothy Hung, PhD, MA, MPH; Lillian C. Levy; Thomas G. Rundall, PhD; Elina Reponen, MD, PhD; William Huen, MD; Stephen Shortell, PhD, MBA, MPH;


Improving the US Healthcare System: The Case for Practical Wisdom

Stephen Shortell, PhD, MPH, MBA; Jodi Halpern, MD, PhD; Barry Schwartz, PhD;

Transformational Performance Improvement: Why is Progress Slow?

Dorothy Y. Hung, PhD, MA, MPH; Justin Lee, BA; Thomas G. Rundall, PhD;


The Better Care Plan: a blueprint for improving America’s healthcare system
Stephen M. Shortell, MBA, MPH PhD; John T. Toussaint, MD; George C. Halvorson; Jon M. Kingsdale, SPH; Richard M. Scheffler, PhD; Allyson Y. Schwartz, MS; Peter A. Wadsworth, MBA; Gail Wilensky, PhD;


Lean Performance Indicators and Facilitators of Outcomes in U.S. Public Hospitals

Tyler Roey; Dorothy Hung, PhD, MA, MPH; Thomas Rundall,  PhD; Pierre-Luc Fournier, PhD; Athena Zhong; Stephen Shortell, PhD, MBA, MPH;


Associations Between Lean IT Management and Financial Performance in US Hospitals

Justin Lee, BA; Dorothy Y. Hung, PhD, MA, MPH; Elina Reponen, MD, PhD; Thomas G. Rundall, PhD; Aaron A. Tierney, BA; Pierre-Luc Fournier, PhD, MS; Stephen M. Shortell, PhD, MBA, MPH;


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